Why don’t I ever get selected for campaigns?

Although we try our very best to utilise all of our amazing Soupers there could be a few reasons as to why you haven’t been selected for a campaign in a while. 

1. Location – As we are based in Sydney, many of our campaigns take place on the Eastern Seaboard. But never fear because that’s something we’re always working on fixing, and we do try and include Soupers from all over Australia whenever possible. 

   
   

2. Profile information – Have you updated your profile recently? Even if your profile is 100% complete, it helps if you check and make sure all those details are up to date. This means we’ll be able to invite you to campaigns that are relevant to you and your life. So, if you have a baby, let us know! If you get a new job or even a new pet, we want to know about it. What are you waiting for? Go and update that profile!

   
   
3. Quality reviews – Have you left a review in the past that you felt could have been a bit longer or more details? Chances are current campaigns are looking for Soupers that leave the type of reviews we're looking for. Check the "SIFT" instructions next time you're leaving a review and it just might lead to more campaigns!

Feel free to contact us if you meet all these requirements and still aren’t being selected, we'll take a close look at your profile and see what's what.